Privacy Policy

Privacy Policy – Glossa Nails

Effective Date: 10 August 2025

Glossa Nails (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 2020 (NZ). This policy explains how we collect, use, store, and protect your information when you interact with us.

1. Information We Collect

We collect personal information directly from you when you:

Book an appointment online, by phone, or in person
Complete a client consultation form
Communicate with us via email, text message, social media, or phone
Send us design ideas or photos for your nail service

This may include:

Your name, address, phone number, and email address
Photographs or images related to your nail design
Medical or allergy information relevant to your treatment
Payment information (only for processing deposits and service charges)

2. How We Use Your Information

We use your personal information to:

Book and manage your appointments
Communicate with you about your booking, designs, or service details
Process deposits and payments
Maintain health and safety compliance under NZ regulations
Keep records for legal, tax, and insurance purposes
Send occasional updates, promotions, or reminders (only with your consent)

3. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share information only when:

Required by law or legal process
Necessary to protect our rights, property, or safety
Needed for our professional service providers (e.g., booking platform, payment processor), who are also required to keep your information secure

4. Storing & Securing Your Information

Your information is stored securely in password-protected systems or locked physical files.
Only authorised staff have access to your information.
We retain records only as long as necessary for the purposes stated above or as required by law.

5. Your Rights

Under the Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request corrections to your personal information
Withdraw your consent for marketing communications at any time

To make a request, contact us at:
📧 glossanailart@gmail.com
📞 027 511 1279

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our business practices. The latest version will always be available on our website or upon request.